COrnerstone Plumbing Company

Privacy Policy

Privacy Policy for Cornerstone Plumbing Company LLC

Cornerstone Plumbing Company LLC (“Cornerstone Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you:

Group 174Visit our website: cornerstoneplumbingcompany.com
Group 174Contact us by phone, email, web form, or text message
Group 174Request or receive plumbing services from us

We operate exclusively within the State of Florida.

By using our website or our services, you agree to the terms of this Privacy Policy.

1. Owner and Data Controller

Group 174Cornerstone Plumbing Company LLC 6540 85th Ave Pinellas Park, FL 33781
Group 174Phone: (727) 259-3229
Group 174Email: info@cornerstoneplumbingcompany.com

2. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Group 174Name (first and last)
Group 174Phone number
Group 174Email address
Group 174Service address and billing address
Group 174City, state, ZIP code
Group 174Details about your plumbing issue or service request
Group 174Payment-related information (processed through third-party payment providers)
Group 174Any other information you choose to share with us
Information Collected Automatically

When you visit cornerstoneplumbingcompany.com, we may automatically collect:

Group 174IP address
Group 174Browser type and version
Group 174Pages visited and time spent on the site
Group 174Device type and operating system
Group 174General usage data

This information helps us improve our website, monitor performance, and secure our systems.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website. These may include:

Group 174Essential cookies – needed for basic website functionality (such as forms and security).
Group 174Analytics cookies – to understand how visitors use our site and improve our services.
Group 174Advertising & remarketing cookies – to show relevant ads and remarketing campaigns for our own plumbing services, and to track the performance of our advertising.

We may work with third-party service providers (such as advertising platforms and analytics tools) that place cookies or similar technologies in your browser when you visit our website. These may help us:

Group 174Show targeted or remarketing ads about our services
Group 174Measure ad performance and website traffic
Group 174Understand user behavior to improve our marketing and website

You can control or delete cookies through your browser settings. Some advertising platforms also provide opt-out tools (for example, through their ad settings pages or industry opt-out websites).

4. How We Use Your Information

We use the information we collect for purposes directly related to operating and growing our plumbing business, including:

Group 174Scheduling and providing plumbing services
Group 174Responding to inquiries, quotes, and support requests
Group 174Sending appointment reminders and service updates
Group 174Processing payments and managing invoices
Group 174Improving our website, services, and customer experience
Group 174Marketing and advertising our own services, including through remarketing and interest-based advertising
Group 174Maintaining the security and integrity of our systems
Group 174Complying with legal and regulatory requirements

We do not sell your personal information to third parties for their own unrelated marketing.

5. SMS & Text Messaging

We may offer SMS/text messaging for:

Group 174Appointment reminders
Group 174Service updates
Group 174Confirmations and operational messages
Group 174Occasionally, promotions related to our services (where allowed and consented to)

By opting in to receive SMS communications from Cornerstone Plumbing Company, you may receive text messages regarding appointment reminders, service confirmations, scheduling updates, project updates, customer support communications, and promotional offers related to our services.

Message frequency varies based on your service requests, appointments, project needs, and communication preferences. You may receive approximately 5–10 messages per month.

You may opt out of receiving SMS messages at any time by replying STOP or OPT OUT to any message. Once we receive your opt-out request, we will send a confirmation message and you will no longer receive SMS communications unless you choose to opt in again.

For assistance, reply HELP to any message or contact us directly at (727) 259-3229.

Message and data rates may apply. Please contact your wireless carrier for details regarding your messaging plan.

Message delivery may be delayed or unsuccessful due to carrier issues or circumstances beyond our control.

We do not share personal information with third parties for marketing purposes.

All SMS opt-in data, consent records, and messaging preferences are kept confidential. We do not sell, rent, or share SMS consent information with third parties for their own marketing purposes.

6. Sharing of Personal Information

We do not share personal information with third parties for marketing purposes.

Group 174Licensed technicians and internal staff providing services
Group 174Website hosting, IT, and security providers
Group 174Advertising and analytics providers that help us run and measure our marketing
Group 174Payment processors and financial institutions
Group 174SMS/messaging platforms and phone carriers
Group 174Professional advisers (e.g., accountants, attorneys) when needed
Group 174Government, law enforcement, or regulators where required by law

These parties are only given access to the information they need to perform their functions and are expected to protect your information.

We do not:

Group 174Sell your personal information for third-party product marketing
Group 174Participate in affiliate networks that sell your data to unrelated businesses

7. Data Security

We take reasonable technical, administrative, and physical measures to help protect your personal information from unauthorized access, misuse, alteration, or loss.

However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

Group 174Provide you with plumbing services
Group 174Maintain customer and service records
Group 174Comply with legal, accounting, or regulatory obligations
Group 174Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it where appropriate.

9. Your Rights & Choices

Depending on applicable law, you may have the right to:

Group 174Request access to the personal information we hold about you
Group 174Request correction of inaccurate information
Group 174Request deletion of certain information, subject to legal and operational requirements
Group 174Opt out of marketing communications (including email or SMS where applicable)
Group 174Control cookies through your browser or device settings

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before acting on your request.

10. Children’s Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will promptly remove it.

11. Links to Other Websites

Our website may contain links to third-party websites (for example, manufacturers, product information, or partners). We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes become effective when we post the updated Policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Group 174Cornerstone Plumbing Company LLC 6540 85th Ave Pinellas Park, FL 33781
Group 174Phone: (727) 259-3229
Group 174Email: info@cornerstoneplumbingcompany.com
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